Privacy Policy
Last Updated: September 14, 2026
South Nassau Physical Therapy, P.C. (“South Nassau Physical Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit southnassauphysicaltherapy.com, communicate with us, submit information through our website, or interact with us by telephone, text message, email, or other electronic means.
1. Information We May Collect
Depending on how you interact with us, we may collect information including:
- Your name
- Telephone or mobile phone number
- Email address
- Mailing address
- Appointment or scheduling information
- Information you voluntarily provide through website forms or communications with us
- Information related to inquiries about our services
- Device, browser, IP address, and website usage information
- Cookies and similar technical information used to operate, secure, and improve our website
If you become a patient of South Nassau Physical Therapy, certain information we receive or maintain in connection with your care may constitute protected health information and may be subject to additional protections under applicable healthcare privacy laws, including HIPAA.
2. How We Use Information
We may use personal information to:
- Respond to inquiries
- Schedule, confirm, or manage appointments
- Communicate with patients and prospective patients
- Provide administrative and customer-service communications
- Send appointment reminders and other requested notifications
- Respond to telephone, email, or text-message communications
- Operate and improve our website and services
- Maintain the security and integrity of our systems
- Meet legal, regulatory, insurance, billing, or compliance obligations
- Protect the rights, safety, and property of South Nassau Physical Therapy, our patients, and others
3. How We Disclose Information
We do not sell personal information to third parties.
We may disclose limited personal information to service providers that perform services on our behalf, such as website hosting, scheduling, telecommunications, information technology, analytics, payment, or other operational services. These providers are permitted to use information only as necessary to provide services to us and are subject to applicable confidentiality, privacy, and security obligations.
We may also disclose information when required by law, regulation, court order, governmental request, or when reasonably necessary to protect the rights, safety, or property of South Nassau Physical Therapy or others.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
South Nassau Physical Therapy does not sell mobile phone numbers, SMS opt-in information, or text messaging consent.
Mobile phone numbers, SMS opt-in data, and text messaging consent will not be shared with third parties or affiliates for marketing, promotional, advertising, or lead-generation purposes.
Consent provided to South Nassau Physical Therapy to receive text messages applies only to communications from South Nassau Physical Therapy and will not be transferred or provided to another organization for that organization’s marketing or promotional purposes.
4. Text Message Communications
If you consent to receive SMS or MMS messages from South Nassau Physical Therapy, we may use text messaging for communications such as:
- Appointment scheduling and confirmations
- Appointment reminders
- Responses to patient or prospective-patient inquiries
- Administrative or customer-service communications
- Other communications related to your relationship with South Nassau Physical Therapy
Message frequency varies based on your interactions with us.
Message and data rates may apply.
You may opt out of text messages at any time by replying STOP to a message. After opting out, you may receive a final confirmation message indicating that you have been unsubscribed.
For assistance with text messaging, reply HELP or contact South Nassau Physical Therapy at (516) 307-9166.
Opting out of SMS communications will not prevent us from contacting you through other appropriate methods when permitted or required.
We will not use your SMS consent to authorize unrelated third parties or affiliates to send marketing or promotional text messages to you.
5. Website Forms and Communications
When you provide information through our website, you should provide only the information reasonably necessary for your request.
General website forms, standard email, and standard SMS communications may not be appropriate for sending highly sensitive medical information unless we specifically identify the communication method as secure.
Information submitted for purposes related to treatment, payment, or healthcare operations may be subject to separate healthcare privacy requirements and practices.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Operate website features
- Remember preferences
- Understand how visitors use our website
- Measure website performance
- Maintain website security
- Improve our website and services
Your browser may allow you to block or delete cookies. Certain website features may not function properly if cookies are disabled.
We do not permit information collected through SMS opt-in or text-message consent to be used by third parties or affiliates for advertising, marketing, promotional, or lead-generation purposes.
7. Healthcare Information and HIPAA
This website Privacy Policy addresses information collected through our website and general communications.
When South Nassau Physical Therapy receives or maintains information as a healthcare provider that constitutes protected health information under HIPAA, our use and disclosure of that information is governed by applicable healthcare privacy laws and our Notice of Privacy Practices.
Nothing in this Privacy Policy is intended to replace or reduce the protections provided by our Notice of Privacy Practices or applicable law.
8. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, email system, or electronic storage method can be guaranteed to be completely secure.
9. Information Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business and healthcare records, resolve disputes, enforce agreements, and comply with applicable legal and regulatory requirements.
10. Children’s Privacy
Our website is intended for general audiences and is not directed specifically to children under 13.
When information concerning a minor is collected in connection with healthcare services, it is handled in accordance with applicable healthcare and privacy laws and the rights of the minor’s parent, guardian, or other legally authorized representative.
11. Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of websites that we do not control.
We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.
When we update this policy, we will revise the “Last Updated” date at the top of this page.
13. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, contact:
South Nassau Physical Therapy, P.C.
230 Hilton Avenue, Suites 19 & 20
Hempstead, NY 11550
Phone: (516) 307-9166
Website: southnassauphysicaltherapy.com